At Ethereal Practice, we are committed to the protection of personal information provided to us. Our website follows various principles concerning the collection, storage and use of personal information.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you and how we use cookies on our websites.

1. Who we are

The Ethereal Practice (EP) Website is the data controller, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

2. Personal Information We collect and use

2.1  Information collected by us

Ethereal Practice may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts through our website, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Ethereal Practice via [email protected]

The information collected may include your name, e-mail, business or personal address, phone number, and/or billing information.

You will not be required to provide us any personally identifiable information to access or visit the Ethereal Practice website. EP may collect the following information when you visit the website; domain information, the type of browser you used, your numerical IP address, which pages you viewed, and the files you requested.

We may also use “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customise your experience. If your browser sends a “Do Not Track” signal, only a generic cookie will be placed on your device while the website is accessed. We will ask for your consent to allow us to use cookies. EP or its third-party vendors may collect non personal information using these technologies. Non-Personal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilised and other similar information. EP’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet via Google Analytics, GoogleAds, Google Tag Manager, Facebook Pixel, Hotjar.

2.2 Information collected by Others.

We may obtain personally identifiable information including names, email addresses, and shipping information from other sources, such as Teachable and Go High Level.

2.3 How we use your Personal Information

At EP, we respect the privacy of our members and visitors and will never sell, trade or transfer your personally identifiable information to third parties outside of Ethereal Practice without your prior consent, beyond where it is necessary for the basic functionality of an online service or to process and fulfil an online order or transaction. In order to process an order, we may be required to share your name and other personally identifiable details with our third-party suppliers, such as credit card processors, shipping companies, and any other third party we may use to fulfil our services to you from time to time.

EP may be required to release personally identifiable information to enforce its Terms and Conditions, manage its business, protect its users or the general public, or to otherwise comply with its legal obligations.

EP may also use personally identifiable information for internal or external marketing and promotional purposes. On occasion, EP may collect information from you in connection with optional contests, special offers or promotions. EP may be required to share such information with third parties for the purpose of carrying out this activity. We will ask for your consent to such disclosure and use of this information, prior to your participation.

We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent. We will not share your personal information with any other third party.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].

2.4 Legitimate Interests

There are certain circumstances where we process your personal data for our legitimate business interests. These can be commercial or societal benefits and in order for us to process your data, we will always balance our interests against your own to ensure it is fair.

The following processes rely on legitimate interest:

·      Fraud detection and prevention

·      Engaging and contacting you throughout the lifecycle of your account to ensure you have a good experience as an EP customer.

·      Internally auditing our processes to maintain our high standards.

·      Undertaking market research, product development and statistical purposes

·      Sharing data with selected third parties in order to add value to our products.

If you have any further questions, don’t hesitate to contact us by email at: [email protected] 

You are not required to provide any personal information to access the public areas of our website.

2.5 Retention of your data

Your personal data will be kept for as long as we require it in order to provide you with the agreed product(s) or service(s). It will continue to be retained after any account, policy or service has been closed or otherwise come to an end in line with our legal and regulatory requirements, this information is used for reporting/ tending within the business.

2.6 Reasons we can collect and use your Personal Information

EP collects and uses your personal information to send emails, fulfil orders, deliver products and services, complete customer orders and transactions, run contests and promotions, improve website performance and provide customer service.

3.  Use and transfer of your information outside of Canada

Ethereal Practice is a company in Ontario, Canada. We may be required to share your personal information with third party entities outside of Canada, including the United States of America, for the purposes of operating our website and to fulfil orders and transactions. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

We make every effort to ensure any third party we interact with abides the Canadian privacy protection act when processing your personal information.

4. Your Rights

Your other rights as a data subject, where applicable, include:

·      The right to be informed about our processing of your personal data.

·      The right to have your personal data corrected if it is inaccurate, and to have incomplete personal data completed.

·      The right to object to the processing of your personal data.

·      The right to have your personal data erased (“right to be forgotten”).

·      The right to move, copy, or transfer your personal data (“data portability”).

5. Information Security

On our websites/systems we protect any data you have given us by industry standard security to encrypt sensitive data in transit to our servers.

It may be necessary to transfer your personal data to other Group companies or service providers.

Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access, or loss of personal information, that is beyond our control.

Additionally, you can protect your system by installing anti-virus and running scans as recommended by the vendor. You should also run any security updates / patches you receive for your system from the supplier.

Never respond to unsolicited emails from unfamiliar sources. Such emails may be fraudulent and attempt to get you to provide your personal details.

6. Third Party Privacy Policies

Our Privacy Policy does not apply to third parties or websites. Thus, we are advising you to consult the respective Privacy Policies of these third parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

7. Cookies

Like any other website, EP uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

8. Updates to this policy

This privacy policy was last updated on 12^th December 2025. We reserve the right to make changes to this policy, and you will be informed of any changes when you next visit our website.

From time to time, we may need to change the way we use your personal data. Where we believe you may not reasonably expect such a change, we will write to you. When we do so, you will have 60 days to object to the change but if we do not hear from you within that time you consent to that change.